Shipping and returns policies for Sunbird Lingerie
Shipping and returns policies
Our bespoke lingerie shipping is free Australia-wide. It’s also carbon neutral.
Feel confident purchasing your lingerie online knowing your 100% contentment is our priority. Sunbird’s luxury handmade lingerie feels comfortable and looks perfectly stunning every time. As a small business word of mouth and returning shoppers is the very best compliment. We value loyalty and feedback good or bad. Please contact Cindy for a prompt reply with any concerns regarding shipping or returns. You are guaranteed outstanding customer service and a quick resolution.
Shipping information
We know from experience how exciting waiting for your first lingerie purchase to arrive can be.
what to expect
- How long will shipping take?
- All orders have tracking. Once your order is ready to send, you will receive your tracking information. Any concerns, contact Cindy.
- Do I need to be home and sign for my parcel?
- No. If you have a safe place to leave it, the courier will leave it in the specified safe place. If not, you will receive a notification of how to collect. You can specify an address that is most convenient for you when placing your order. It may be a work address or a neighbour. Just pop the address in the delivery area.
Returns policies
Your perfectly unique lingerie will arrive packaged with love. Once opened you’ll be rushing to try it on. Our promise to you every time with each item is high-quality and superb comfort. Sunbird Lingerie has a reputation for bras and undies you’ll never want to take off. Please contact Cindy for the best resolution if your lingerie should arrive and you’re not completely in love with a purchase. It is so important you love your new lingerie and enjoy wearing it with comfort. We know how to make you feel fearless wearing our bras and undies.